Online Jewellery Marketplace

01254 497847

Where My Orders?

See below a step by step guide for you to find out where your order is.

Step 1 (Click on Sign in at the top of the page)

You’ll need your email address and password to sign in. If you’ve lost or forgotten your password, just click the link and we’ll send you a replacement link to your email address immediately.

Step 2 ( Click on My Orders)

Click on ‘My Orders’ on the left hand menu to view all your orders. The most recent orders will be at the top.

Step 3: Check the status

On the right hand side is the order status section, showing when your order is due for dispatch or delivery.

Step 4: Order enquiry

If you wish to enquire about an order, please contact the seller concerned by clicking the order enquiry button next to the relevant order. If you email us about an order we'll ask you first to attempt to contact the seller. Our sellers should reply promptly we will always be happy to help should you have any issues.